Shipping Policy
Last Updated: August 2026
At Amour Amour Amore, each gown is created with intention and care. Because our pieces are thoughtfully made to order, every garment requires time for production, quality inspection, and preparation before it begins its journey to you.
Processing & Production Times
Most made-to-order pieces require approximately 4–6 weeks for production before shipment. While this is our standard timeline, some orders may arrive sooner depending on availability, design complexity, and production schedules.
Please note that production time does not include shipping time.
Once your order has been completed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Shipping times vary depending on your location and selected shipping method. Amour Amour Amore is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances outside of our control.
We recommend ordering in advance to ensure your gown arrives with enough time before your special occasion.
Order Tracking
Once your order has shipped, tracking details will be sent to the email address provided at checkout.
Please allow up to 48 hours for tracking information to update after shipment.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Please carefully review your address before submitting your order.
Amour Amour Amore is not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
Once an order has been shipped and transferred to the carrier, Amour Amour Amore is not responsible for lost, stolen, or damaged packages. Please contact the shipping carrier directly for assistance with delivery issues.
If your package arrives damaged, please contact us promptly with photos and order details so we may assist you.
Contact
For shipping questions, please contact:
amouramouramore@gmail.com
Made-to-Order Policy
Last Updated: August 2026
At Amour Amour Amore, every gown is created with intention. Our made-to-order process allows us to thoughtfully craft each piece specifically for the woman who will wear it, honoring the artistry, craftsmanship, and attention to detail behind every design.
Unlike traditional production methods that create excess inventory, our intentional approach allows us to minimize unnecessary waste while ensuring each garment receives the time and care it deserves.
Production Timeline
Because each piece is individually created, please allow 4–6 weeks for production before your order is shipped.
While this is our standard timeline, some orders may be completed sooner depending on the design, material availability, and current production schedule.
Please note that production time begins after your order has been successfully placed and payment has been received.
A Thoughtful Creation Process
Each gown moves through a careful process of design, craftsmanship, quality inspection, and preparation before it arrives at your door.
Minor variations may occur due to the handmade nature of our pieces. These subtle details are a reflection of the artistry and individuality behind each creation, making every gown uniquely yours.
Order Changes & Cancellations
Because your gown begins its creation process shortly after your order is placed, changes or cancellations may not always be possible.
If you need to request an adjustment to your order, please contact us as soon as possible at:
We will do our best to accommodate requests whenever possible.
Final Sale & Returns
Due to the personalized nature of our made-to-order process, certain pieces may be considered final sale and may not be eligible for returns or exchanges.
Please review our Returns & Refunds Policy for additional details.
Ordering With Confidence
We encourage you to carefully review product details, sizing information, and estimated timelines before placing your order.
Our team is always happy to assist with questions before purchase to ensure you feel confident and excited about your selection.
At Amour Amour Amore, we believe true luxury is created slowly, thoughtfully, and with purpose. Every gown is more than a garment — it is a piece designed to become part of your most unforgettable moments.
Privacy Policy
Last Updated: August 2026
At Amour Amour Amore, your privacy is important to us. We are committed to protecting your personal information and creating a safe, thoughtful, and transparent shopping experience.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our brand.
Information We Collect
When you visit our website or place an order, we may collect certain information, including:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information
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Order details
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Measurements or sizing information provided for your purchase
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Website usage information, including browsing activity and preferences
How We Use Your Information
We collect and use your information to:
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Process and fulfill your orders
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Provide customer support
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Communicate with you regarding your purchases
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Send updates, promotions, and brand announcements when you choose to receive them
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Improve our website, products, and customer experience
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Prevent fraud and protect the security of our customers and business
How We Protect Your Information
We take reasonable precautions to protect your personal information. Payment information is processed securely through trusted third-party payment providers and is not stored directly by Amour Amour Amore.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who assist us with:
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Payment processing
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Order fulfillment
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Shipping services
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Website hosting
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Marketing and analytics services
These providers are only permitted to use your information as necessary to provide their services.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Your Choices
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails.
You may also contact us to request access, correction, or deletion of your personal information, where applicable.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Email:
amouramouramore@gmail.com
Returns & Refunds Policy
Last Updated: August 2026
At Amour Amour Amore, every piece is thoughtfully created to become part of your most meaningful moments. Due to the nature of our made-to-order production process, we carefully review each return request to ensure a fair and seamless experience.
Return Eligibility
To be eligible for a return:
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Items must be unworn, unused, and in their original condition
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Items must include all original tags and packaging
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Return requests must be submitted within 14 days of delivery
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The item must not have been altered, damaged, washed, or worn
Items that do not meet these requirements may not be accepted.
Made-to-Order & Final Sale Items
Because our gowns are created specifically through our intentional made-to-order process, certain items may be considered final sale and may not be eligible for return.
Any exclusions will be clearly stated at the time of purchase.
Exchanges
If you received the incorrect item or need assistance with an eligible exchange, please contact our team at:
Please include your order number and details regarding your request.
Refunds
Once your return has been received and approved, your refund will be processed to the original method of payment.
Please allow additional time for your financial institution to process the refund.
Original shipping fees are non-refundable.
How to Begin a Return
To request a return, please email:
Our team will review your request and provide the next steps.
We are committed to making every interaction with Amour Amour Amore as thoughtful and effortless as possible.
Terms & Conditions
Last Updated: August 2026
By accessing our website and purchasing from our brand, you agree to the following terms and conditions.
Website Use
This website and its contents are provided for personal, non-commercial use. You may not reproduce, distribute, modify, or use any part of our website, images, designs, branding, or content without written permission.
Product Information
We make every effort to accurately display our products, colors, fabrics, and details. However, slight variations may occur due to differences in screens, lighting, fabric characteristics, and the handmade nature of our garments.
Each piece is uniquely crafted and may contain subtle variations that reflect its artistry and individuality.
Orders
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel orders due to suspected fraud, incorrect pricing, inventory errors, or circumstances beyond our control.
Pricing & Payments
All prices are listed in U.S. dollars unless otherwise stated.
Payment must be completed at checkout before an order can enter production.
Limitation of Liability
Amour Amour Amore is not responsible for delays, damages, or circumstances caused by third parties, including shipping carriers or payment processors.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be reflected on this page with the updated date.
Contact
Questions regarding these terms may be directed to:
Notice to California Residents
Last Updated: August 2026
This Notice to California Residents supplements our Privacy Policy and applies to residents of California under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Your Privacy Rights
California residents may have the right to:
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Request information about the personal information we collect, use, and disclose
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Request deletion of personal information, subject to certain exceptions
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Request correction of inaccurate personal information
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Opt out of the sale or sharing of personal information
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Limit certain uses of sensitive personal information, where applicable
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Receive equal service and pricing when exercising privacy rights
Personal Information We Collect
Depending on how you interact with us, we may collect categories of personal information such as:
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Identifiers (such as name, email, address, and phone number)
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Customer records and purchase information
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Internet or electronic activity information
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Transaction information
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Information provided voluntarily during customer interactions
Sale of Personal Information
Amour Amour Amore does not sell personal information.
Exercising Your Rights
California residents may submit privacy requests by contacting:
Please include sufficient information for us to verify your identity and process your request.
We will respond to valid requests within the timeframes required by applicable California privacy laws.
Non-Discrimination
We will not discriminate against you for exercising any rights granted under California privacy laws.
Website Images & Intellectual Property
Last Updated: August 2026
All photographs, graphics, illustrations, AI-generated imagery, digital content, logos, designs, text, and other visual materials displayed on this website are provided for the exclusive use of Amor Amour Amore and are protected by applicable intellectual property, copyright, trademark, and other laws.
Certain imagery appearing on our website may be AI-generated, digitally created, licensed, sourced from publicly available materials, or obtained from third-party image providers. Where third-party or publicly available imagery is used, Amor Amour Amore does not claim ownership of the underlying third-party material and uses such content in accordance with applicable permissions, licenses, or other lawful use rights.
All original brand content—including our own photographs, product imagery, graphics, designs, written content, branding, and creative direction—remains the property of Amor Amour Amore unless otherwise stated.
You may not reproduce, copy, download, modify, distribute, publish, sell, commercially exploit, or otherwise use any website imagery or content belonging to Amor Amour Amore without prior written permission. Unauthorized use of our content may constitute infringement and may result in legal action where applicable.
AI-generated or digitally enhanced imagery may be used for artistic, editorial, or representational purposes and may not always constitute an exact representation of a product, color, fit, texture, or person. Please refer to individual product descriptions and specifications for the most accurate product information.